FAQ

How Long Do Custom and non custom orders take?

 

Please refer to our Shipping and handling for shipping questions. All our garments are made to order. This usually takes 4-12 weeks after we confirm all your fabric choices and sizing. This depends on how many orders I have. It can be sooner or it can take up to 12 weeks. Please email us for rush orders.

As of July- August 2021 we are not doing ANY RUSH orders. We apologize <3

 

If you need your coat sooner, please contact us ASAP and we can try our very best to make it happen for you!

 

I'm able to change liner options or fabrics of an existing garment?

 

Yes and absolutely yes! We are able to change the fabric choice depending on what we have available to us at no additional charge. Unless, your fabric choice is a different price then cost of garment will change.

 

Do you create garments for men and larger sizes?

 

Yes we create CUSTOM garments for any size, women, men, alien or whatever you identify with. 

Custom sizing is available for any size. Additional cost may apply.

 

Can you add a hood or extras to garments?

Yes we can but this must be communicated early on in your order or additional charges might apply.

 

How do your payment plans work?

We require 50% of the total cost of the garment (not refundable). We don't apply sale codes or discounts to payment plans.

You are able to break down your last payment into two.

Garments take up to 2-4 weeks with payment plans, if you need your garment sooner, please email us to confirm we are able to do this for you.